For Hartford and Abacus policyholders, please visit their portals below to request Certificates of Insurance. For all other policyholders, you may visit the Johnsonese Portal to view and download policies, request Certificates of Insurance, request changes, and share documents. Call us if you need assistance registering for any of the portals.
Carrier Customer Service and Claims Contacts
Aetna Level Funded Group Health (AFA)
Springboard help desk: 877-232-1621
Aetna Answer Team: 877-232-1621
AmTrust
Workers’ Comp Claims Reporting
Phone: 678.258.8105
Email: AmTrustClaims@qrm-inc.com
Blue Cross Blue Shield of Illinois (BCBSIL)
Employer help: 800-203-0585
Employee member services:
800-541-2767
Dental services: 800-367-6401
Provider locator: 800-810-2583
24/7 nurse line: 800-299-0274
Blue Cross Medicare Supplement Insurance Plans Customer Service
800-624-1723
Blue Cross MedicareRx Plans Customer Service
888-285-2249
CFC Insurance
General Help Line: 800-927-4357
Cyber Incident Line: 844-677-4155
Claims: newclaims@cfc.com
Great American
Insured Portal:
https://insuredportal.gaig.com/
Claims
SpecialtyHumanServicesClaims@gaig.com
888-317-4828
Great Divide Insurance
Customer Service: 800-294-0423
Claims Reporting: 800-449-2024
After Hours Claims: 800-621-5410
Hartford Business Owner Policies
Customer Service: 866-467-8730
Website: www.thehartford.com/servicecenter
Claims Reporting: 800-327-3636
Hartford Group Benefits
Customer Service
800-523-2233
gbdcustomerservice@thehartford.com
Intact (Formerly OneBeacon)
(Media Policies)
Claims
800-753-7545
mediaclaims@intactinsurance.com
LM Insurance Company (Liberty Mutual)
Workers’ Comp Claims Reporting
Phone: 888-951-3200
Fax: 800-969-3062
Mutual of Omaha Medicare Supplement
Customer support: 800-775-6000
Nautilus Insurance
Claims: 800-358-5178
Fax: 480-281-0794
Email: nicclaims@nautilus-ins.com
Philadelphia Insurance Companies
Customer Service: 877-438-7459
Email: custserv@phlyins.com
Claims: 877-765-9749
Email: phlyclaims@phlyins.com
Principal Financial
Member Dental benefits: 800-247-4695
Member Vision benefits: 800-877-7195
RSUI Group (Landmark American)
Claims Reporting
Email: reportclaims@rsui.com
StarNet Insurance Company
(for Fine Art policies)
Claims Reporting
Phone: 212-922-0659
Email: claims@berkleyassetpro.com
Stillwater Insurance
(for Fine Art policies)
Service: 800-849-6140
Claims: 800-220-1351
Travelers
Claims: 800-238-6225
UnitedHealthcare Level Funded Health Insurance Plans
Health Insurance member services:
877-797-8812
Dental member services: 888-202-4216
Vision member services: 888-638-3120
US Specialty Insurance (for special event policies)
Claims during business hours:
Phone: 781-994-6000
Emergency claims:
Phone: 877-219-1857
Email: claims@totaleventinsurance.com
Zurich American Insurance Company of Illinois
Workers’ Comp Claims Reporting
Phone: 800-987-3373
Fax: 877-962-2567
Email: usz_carecenter@zurichna.com
Submit Claim Reporting Form
Need to file a claim? We are here to help.
STEP 1
Download and submit a claims reporting form below or upload to our self-service client portal.